Case Manager

Reports To: President/CEO

Position Summary: The Case Manager at FFHV plays a crucial role in providing personalized support and services to homeless veterans. This position involves assessing veterans' needs, developing individualized service plans, and coordinating resources to facilitate their transition to stable housing and independence. The Case Manager will work closely with veterans, their families, and community partners to ensure comprehensive care and support.

Key Responsibilities:

1. Client Assessment and Planning:
   
• Conduct thorough assessments of veterans' needs, strengths, and challenges.
• Develop individualized service plans tailored to each veteran's specific circumstances and goals.
• Monitor and review service plans regularly, adjusting as necessary to meet evolving needs.
2. Resource Coordination:
   
• Connect veterans with appropriate resources, including housing, healthcare, employment, and social services.
• Maintain strong relationships with community partners and service providers.
• Advocate on behalf of veterans to ensure they receive necessary services and support.
3. Case Management:
   
• Provide ongoing case management, including regular follow-up and support to veterans and their families.
• Assist veterans in navigating systems and overcoming barriers to accessing services.
• Document all interactions and progress in the case management database accurately and timely.
4. Support Services:
   
• Facilitate access to mental health and substance abuse treatment as needed.
• Provide crisis intervention and support during emergencies.
• Offer guidance and support to veterans in developing life skills and achieving personal goals.
5. Collaboration and Communication:
   
• Work collaboratively with FFHV staff and external partners to ensure coordinated care.
• Participate in team meetings, trainings, and professional development opportunities.
• Communicate effectively with veterans, their families, and service providers.
6. Compliance and Reporting:
   
• Ensure compliance with FFHV policies and procedures, as well as relevant legal and regulatory requirements.
• Prepare and submit required reports and documentation in a timely manner.
• Maintain confidentiality and protect sensitive information.

Qualifications:

• Bachelor’s degree in social work, psychology, or a related field (Master’s degree preferred).
• Minimum of 2 years of experience in case management or a related role, preferably with a focus on homeless populations or veterans.
• Strong understanding of community resources and services available to homeless veterans.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Compassionate, patient, and dedicated to supporting veterans.

Working Conditions:

• Part-time, hybrid position based in Oceanside, CA.
• Occasional travel within the community for client visits and meetings.
• Flexibility to work evenings or weekends as needed.

Application Process:

Interested candidates should submit a resume and cover letter to jobs@ffhv.org

This job description outlines the general nature and level of work performed by employees in this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills required. The Foundation for Homeless Veterans reserves the right to amend and change responsibilities to meet organizational needs.